Privacy Policy

Draft: pending review by counsel

This page is a placeholder pending review by counsel. The final policy will address, at minimum, the items below.

What we collect

Contact details you submit through our form or by email (name, company, email, phone, description of imports), and standard server logs. If you engage us, we receive read-only access to your CARM import data and sampled customs invoices, under NDA.

How we use it

To respond to your enquiry, assess recoverable amounts, and perform the services you engage us for. We do not sell or rent personal information. Client import data is used solely for audit and recovery work.

Storage and retention

To be specified by counsel, including retention periods and applicable Canadian privacy legislation (PIPEDA and BC PIPA).

Contact

Questions: jon@flatclaim.com. FlatClaim is operated by Oakwell Partners Inc., British Columbia, Canada.